Boost sales by giving your customers the confidence to buy online

We increase conversion rates and revenue for some of the largest brands and retailers by responsibly using real-time social proof messaging to deliver a more engaging and informed digital experience for their customers.

Our tests are conclusive; customers who see Taggstar’s messages are more likely to checkout and spend more. Taggstar has been the single-biggest driver of incremental revenues.

Jonathan Wall

Group eCommerce Director

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It’s very easy to change the Taggstar experience for our different brands. A simple JavaScript, applied via Monetate, allows us to adapt the look and feel of Taggstar messages to suit our different customer segments.

Paul Hackett

UX Testing & Optimisation Manager

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We’ve measured a major increase in eCommerce conversions directly linked to Taggstar.

Anthony Hopwood

Senior Digital Product Owner

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It was the easiest and smoothest software we've ever integrated.

John Allen

Chief Technology Officer

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Using Taggstar has given us impressive online results. We set out to improve the experience for our online customers and it’s rewarding to clearly track uplift in our revenue directly to the use of social proof messaging.

Paula Riley

Web Trading Manager

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“Unlike most integrations, getting Taggstar onto our site was refreshingly easy. I'm delighted with how smoothly onboarding went. Our first test was underway in days, helping us to make the most of our summer sale event.”

Lizzie Tovell

Digital Project Manager

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We’re delighted with the results we’ve seen so far and look forward to trialling social proofing in other areas of our customer journey in the near future.

Paul Hornby

Chief Digital Officer

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Building on our recent OOH campaigns, we continue to push the boundaries by being the first advertiser to team up with Taggstar to include real-time dynamic product messaging on digital screens. This gives consumers vital information about what’s trending and in stock, so they can benefit from amazing deals.

Sylvia Woon

Chief Marketing Officer

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We were interested in what motivates us to buy as shoppers, and specifically the FOMO factor. We saw how effective the Taggstar social proof messages were, and started using them across our entire product catalogue.

Finn Christo

Group Conversion Rate Optimisation Manager

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Some customers in our market are often overwhelmed by the amount of choices available to them. Being able to see what other customers are purchasing helps to build a customer’s confidence in a retail decision where there isn’t a salesperson helping the decision along.

Alan Gregory

SEO & SEM Executive

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Since launching social proof, our revenue and conversion has increased sizeably, and we’re also seeing positive engagement metrics and interactions with our organic social platforms.

Victoria Betts

Global Omni Channel Director

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Taggstar has added millions in revenue uplift.

Mark Leach

Head of eCommerce

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The Taggstar messages instigate an informed purchase, but we don’t want to drive impulse purchases. Our objective is to drive quality demand.

Liam Price

Digital Director

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Improving our online customer journey continues to be a key strategic area of focus. We are always on the lookout for technology partners who can help our customers make informed purchase decisions, and Taggstar has certainly done that.

Paul Hornby

Chief Digital Officer

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Taggstar should be compulsory to any retail site and it's great to see the success and the uplift it consistently brings. Customer for life.

Finn Christo

Head of eCommerce

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The customer is at the heart of our business, and real-time social proof messages help us to build stronger relationships by building trust and confidence in online shopping.

Jonathan Wall

Group eCommerce Director

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Taggstar helped us to define the best message combinations, and that’s pushed our results to add another 12 percent to SimplyBe new visitor conversion rates.

Paul Hackett

UX Testing & Optimisation Manager

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Adding Taggstar social proof messaging to our category pages drove over £300k in incremental contribution.

Alex McClean

Conversion & Optimisation Specialist

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It’s probably the quickest one we’ve ever done. Generally, a new technology partner would take two to three months to get over the line, but it was a joint effort on both sides as we had a tight deadline for our summer sale.

Liam Price

Digital Director

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Taggstar has helped us drive conversion and customer engagement by real-time messaging in the product cards.

Jonathan Johansson

Growth Manager

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Replicate online all the social buzz and personal interaction of the physical store

33%

UK Retail Sales are Online

The UK is the most advanced eCommerce market in Europe.

46%

Choice Overload

Customers failed to complete the buying journey because they were overwhelmed by choice.

84.5%

Basket Abandonment

Too much choice creates check out anxiety. Customers abandon their basket and purchases.

Help and inspire your online customers throughout their shopping journey

Ever more of your customers are now shopping online, some for the first time. Your experienced digital customers are ready to buy high-value and more complex products.

You can guide them throughout their shopping journey responsibly using
real-time social proof messaging to inform their buying decisions and give them the confidence to purchase based on the behaviours of other people just like them.

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Authority messaging

Top trending item on our Instagram shop this week

Trending messaging

Trending! 108 people purchased this in the last 6 hrs

46% of people get choice overload

Nearly half of consumers fail to complete the buying journey because they are overwhelmed by the breadth of choice online.

Continue to find out more

Avoid choice overload and customer indecision

Avoid overwhelming your customers with too much choice, by curating a short-list of popular products. Coupled with post purchase reviews, consumers can buy the right product first time.

Popularity messaging

Popular! 67 sold in the last 48 hrs

Review messaging

94% would recommend this to a friend

Customers develop check-out anxiety, abandon their basket and their proposed purchases.

84.5% of people abandon their basket

Continue to find out more

Reduce basket abandonment

You can nudge your shoppers to make a positive decision by providing
real-time relevant messaging at this critical final step in their buying journey, highlighting for example stock availability, time-limited promotions or how many other people have purchased the item(s) since they last visited.

Scarcity messaging

Almost gone! Only 8 left

Personalisation messaging

Bought 52 times since your last visit 4 hrs ago

Urgency messaging

Only 30 mins left for free delivery

Interested in social proof?

Leave us a contact and one our social proof experts will be in touch

Example: James
Example: Smith
Example: james.smith@taggstar.com
www.taggstar.com

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